Customer gets charged thousands of dollars for internet bill

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LAKEWOOD, Colo. — After spending nearly an hour and a half shopping for Christmas gifts, Sharon Madison was shocked to find that her debit card was turned away when checking out.

Madison called her bank to learn that her account was at a negative balance, after having a charge for over $4000 from Century Link for her internet bill.

It seems they added in a few more zeros, and now Madison is having issues getting the money back.

FOX31 Problem Solvers reached out to Century Link, and were told we would be able to talk to the person in charge of this issue on Tuesday.